About Us

Operations

Middlesex - London EMS is responsible for providing 24-hour emergency and non-emergency pre-hospital medical care and transportation to individuals experiencing injury or illness. Our dedicated teams of highly qualified front-line paramedics work with up-to-date equipment and technology to give the residents and visitors of Middlesex London area the best service available.

Service Commitment

Middlesex - London EMS is committed to providing the highest quality of pre-hospital emergency care to the citizens and visitors of Middlesex London. This is accomplished by meeting and exceeding standards as prescribed by the Ministry of Health and Long Term Care.

Staff are graduates of an accredited College Paramedic Program and are certified by our Medical Director, through the Southwest Ontario Regional Base Hospital Program. Middlesex - London EMS is committed to training and quality assurance processes, which will ensure the best care for the clients we serve.

White badges are worn by our paramedics and a gold version is worn by senior staff

Middlesex-London EMS currently operates up to 25 units out of 13 stations on a daily basis to respond to requests for service within our catchment area of Middlesex County and the City of London.

The current staffing levels for each classification employed by Middlesex-London EMS are as follows:

  Fulltime Part time Total
Primary Care Paramedic 98 82 181
Advanced Care Paramedic 54 5 59

Middlesex-London EMS has submitted a new Response Time Standard to the Ministry of Health and Long Term Care beginning in 2016.  This standard and compliance with it, are published annually on the Ministry of Health website: http://www.health.gov.on.ca/english/public/program/ehs/land/responsetime.html